Your feedback

We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.


On behalf of my family, I would like to thank the Hathaway team, specifically Alex Gross, for coordinating the funeral of our father and husband, George J. Padrenoss this past April. Alex did an outstanding job, keeping in touch with our family from the days prior to Dad's passing, arranging the transport of his body from Florida back to Massachusetts, and the days following his funeral. Our mother, particularly, still talks about how smoothly everything went thanks to Alex. The video which was put together was amazing; and I apologize, I have forgotten the name of the woman who put it together, but thank you, it was perfect. When Dad was in the dying process, we kept telling him to put his waders on, and go fishing. She brought it all together in the video perfectly. Thank you for giving us some smiles during a difficult time.

Susan M. Melton
May 4, 2021

Please accept Joan Andrade's children's sincerest thanks for your kindness and compassion today at our mom's funeral.

Katherine Dolan
February 1, 2021

Mr. Roberts and the entire Hathaway Family Funeral Homes staff,

Thank you for taking care of our loved one and helping our family during such a difficult time.

Warmest regards,
The Lavoie Family

Lavoie Family
October 22, 2020

Michael Roberts took care of the services for both of my parents. He made my mother’s services as painless as possible during such a difficult time. Three years later I knew he was the only person I would trust for my father’s services. Thank you so much for making this terrible process as simple as possible!

The Dusoe Family

Ashley Dusoe
May 21, 2020

Mike Roberts took care of my dads arrangements. Mike and the staff at Crapo provided us with different options for our family during this pandemic and we had a dignified send off. We are forever great full. We will continue to use Crapo for funeral arrangements.

April 27, 2020

We called other funeral homes and got the run around on overall costs for cremation services. When we spoke to Mike he guided us threw the entire process. We highly recommend Mike at Hathaway Funeral Home

Fall River Resident
April 13, 2020

Michael Roberts took care of my dad Conrad who was an employee for 5yrs.....Mr Roberts and the staff that worked were extremely professional, caring and so attentive to my family....... You all are truly the best thank you Jacqueline Gagne-Bouchard

Jacqueline Gagne-Bouchard
March 18, 2020

Thank you for everything. For the funny and loving stories you shared over these past days. For your elegant treatment of Mom's final journey. For the beautiful flowers. You have been a part of our lives and our family more than you can ever know.


I want to thank you and your staff once again on behalf of our family. In addition to restoring my mother-in-law to the classy woman that we loved, you and your staff were all so kind and compassionate and went out of your way to make things as easy as possible for us. We will be eternally grateful.

LM, Taunton, MA

I recommend Crapo-Hathaway Funeral Home. Everyone is so kind, caring and friendly during a difficult time of the loss of my parents and other family members and friends.

CR, Raynham, MA

Alex and his staff are exceptional! Extremely professional, caring and thoughtful. They made this process easier for my family and couldn't be any more pleased with Hathaway Family Funeral Home in Somerset. Thank you so much.

DS, Somerset, MA

I can’t thank you enough for your wonderful staff professionalism and kind, friendly support from everyone. It was very heartfelt from our family. Michael went above and beyond to help us through this very grieving time.

DW, Fall River, MA

I just want to say thank you to Alex, he did an amazing job with everything. They were so polite, very organized and made us very happy and comfortable.


Mike was amazing, and extremely personable and professional.

BG, Attleboro, MA

Great place for your family services along with very kind and respectful people.

JD, Somerset, MA

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